Ingestion
From docs to chat, safely
Explain sources (website pages, FAQs, PDFs) and how the chatbot answers with citations and fallbacks—without promising real integrations.
POST /ingest
{
"source": "help-center",
"mode": "incremental",
"policy": "safe-responses"
}
Orchestration
Guardrails and handoff
Position a pragmatic flow: answer → clarify → escalate to human. This is a strong “AI chat” trust signal.
Intent routing
Refusal patterns
Human handoff
Audit logs
Relevant imagery
Product visuals
Use multiple imagery blocks to make the site feel premium and less “generated”.
AnalyticsDeflection, intents, handoff rate
AI chat UIWidget + web chat pattern
WorkflowsRouting + policy steps